Western Digital · 2013 Patent · End-to-End UX Story Hardware → Onboarding → Desktop UX → Patent

Western Digital MyCloud
Media Desktop Widget
Patent

← All work PATENT PDF
Role
UX / Interaction Designer
Employer
Western Digital
Product
MyCloud Desktop Experience
Scope
Information Architecture + Widget UX
Output
Filed Patent (US 20150095776)
Stage
Concept, Prototype, Patent Filing
WD MyCloud Media Desktop Widget project preview

Project summary

Western Digital MyCloud is a personal home storage device that lets you save and access your photos, videos, and files from anywhere. I designed a desktop widget — a small app that lives on your computer screen — that lets you drag files into your MyCloud storage and instantly play back your media without opening a browser. The interaction had to feel like a native desktop utility, while still communicating cloud storage and sharing behavior. The design was original enough that Western Digital filed it as a U.S. patent in my name.

Project E2E workflow

Step 01

Context & Background

Understanding MyCloud as a personal home NAS device and identifying the opportunity to design a native desktop surface for upload and media access.

Step 02

Problem Definition

Identifying the core friction: users had to open a browser every time they wanted to upload or access media on their home storage device.

Step 03

E2E Flow Mapping

Mapping the full user journey from drag-and-drop upload through media playback and sharing, all within a single lightweight widget context.

Step 04

Concept Exploration

Exploring widget layouts, interaction patterns, and visual directions that felt native to the desktop while reflecting MyCloud's product design language.

Step 05

Upload Interaction Design

Designing the drag-and-drop upload mechanics with personality and feedback moments to make the experience feel immediate and human.

Step 06

Playback & Media Access

Designing the in-widget media playback states and navigation, so users could browse and play stored files without leaving the widget.

Step 07

Interactive Preview

Building an interactive prototype to validate the widget interactions and flows before moving to patent documentation.

Step 08

Patent Filing & Outcome

Documenting the interaction design inventions and filing with Western Digital, resulting in U.S. Patent US 20150095776.

01 — Context

Designing a MyCloud desktop widget for fast upload and instant playback

MyCloud is a personal NAS drive (network-attached storage) for home users who upload, store, and access media and files from a dedicated device. The core product story here was the desktop widget itself: a lightweight MyCloud surface that lets users quickly drag files into their NAS for upload, then access and play media directly from the same widget context.

The interaction model had to feel immediate and familiar, like a native desktop utility, while still communicating storage and sharing behavior tied to a personal cloud device.

Visually, the widget was intentionally designed to look and feel like the MyCloud product language, while introducing moments of fun and humor in upload and playback interactions to make the experience more human.

“The experience had to feel like everyday folders, while still communicating permissions, sharing, and cloud trust states.”

The broader flow work connected setup, onboarding, launch moments, and ongoing widget actions into one coherent model users could understand without technical training.

02 — End-to-End Flow

From MyCloud device model to daily desktop behavior

This blueprint gives visitors the system context immediately after the core product story: what the MyCloud ecosystem includes, and how users move from hardware and onboarding to software entry and daily file interaction.

It maps packaging, learning center onboarding, desktop iconography, splash transitions, and application entry states into one E2E narrative.

Flow Blueprint WD MyCloud brand and interaction journey
WD MyCloud end-to-end brand and software flow diagram
This E2E map explains the broader MyCloud journey before diving into specific widget interaction design decisions.
03 — Problem

Three UX gaps that shaped the patent direction

Exploration and stakeholder review surfaced recurring friction around comprehension, confidence, and continuity across device and software entry points.

Mental Model

Personal cloud state was hard to read

Users understood local folders, not distributed storage behaviors. The interaction needed to make ownership, destination, and folder intent visible at a glance.

Permissions

Permission intent was hidden

Private versus shared behavior often lived in secondary settings. The proposed model surfaced lock/share state in context so actions felt safe and reversible.

Cross-Surface

Experience continuity broke across surfaces

Packaging, onboarding, web splash states, and desktop application moments lacked a unified language. The solution required a single E2E interaction storyline.

04 — Concept Exploration

Early sketches established the core interaction grammar

Initial ideation focused on category grouping, lock/share semantics, and directional movement around the device as the primary organizing anchor.

Sketch Folder spreading pattern
Early sketch of folder spreading interactions around MyCloud device
First-pass concept exploring radial folder distribution and category ownership around a central MyCloud node.
Sketch Folder opening and lock state expression
Sketch showing folder opening and locked versus shared states
Second-pass sketch refining access-state iconography and transition clarity between personal and shared content groups.

Original SWF concept prototype

This artifact is a legacy Flash file and must be opened with a standalone Flash Player projector app (outside the browser).

Prototype Artifact
BaliWidget_09-16-2010.swf

Use the link below to open the source SWF. If Flash Player Projector is installed and associated with SWF files, your system can launch it directly.

Browser security blocks legacy Flash plugin execution. For true Flash playback, open the SWF in Adobe Flash Player 32 Projector or equivalent standalone runtime.

06 — Patent Outcome

Concept work formalized into patent documentation

This design effort translated exploratory interaction design into a defensible intellectual property narrative: problem framing, interaction model, flow logic, and visual artifacts aligned to patent language.

The attached patent PDF includes the formal claims and reference figures connected to this MyCloud widget interaction approach, closing the E2E story from concept to filed documentation.

PATENT PDF
E2E
One continuous UX narrative from hardware onboarding to in-product desktop interaction
US
Interaction concept documented in published US patent filing 20150095776
Flow
Unified artifact set: sketches, system blueprint, interactive prototype, and formal patent PDF
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